How it works

From a sentence to a delivery.

Five things happen, in order, including what happens when a wish cannot be delivered.

  1. You state the wish.

    Write what you need done, in your words: the outcome you want at the end. Add the limits that matter: a deadline, a spending cap, people who must not be contacted, anything you want asked about first.

    Our agent reads it and asks back only what it needs. If the wish is one we cannot take, we tell you at the start. The list of what we decline is short and public.

    A good wish: Stand the company up this month: formed, the name filed, the site live on our domain, mail arriving under it. A wish we would send back for a definition of done: Make our marketing better. A big wish, such as build this company with me, is taken in milestones: the first deliverable is the plan and the first milestone.

  2. You agree to the plan.

    Before work starts, a plan arrives that you can read in a few minutes. It states, in plain terms:

    • What done means for this wish, and what proof will show it.
    • The steps our agent intends to take, in order, with dates.
    • Which steps it will ask you about first. Always: spending money, contacting anyone outside your circle, and anything that cannot be undone. More, if you want more.
    • What access it needs, what for, and for how long.
    • The limits: deadline, spending cap, anything off-limits.

    You approve the plan, or you change it and approve that. The plan you approve is fixed from that moment. If it has to change later, you approve the change. Every change of scope passes through you.

  3. Our agent works, and you hear from it.

    Progress is reported as it happens, in short, dated entries: what was done, what came back, what is next. You can read along or ignore it until it needs you.

    The first entry is the strange one. You stated the wish and went back to your own day. Now a line sits in the record with a time on it: a step taken, a reply received. The wish is moving while you are elsewhere, and you can read every step.

    When a step needs your approval, you get the exact step, what it will cost, and what it touches. Each of those runs on your yes. If you are slow to answer, the step waits for you.

    You can stop at any time. Stopping halts what is in flight, hands you what has been done so far, and goes in the record as a stop.

    How often you hear from us is yours to set: before every step, only before the consequential ones, or only at delivery. Whichever you choose, the record is the same.

  4. You get the result, with proof.

    A delivery is the thing itself and the evidence you would need to check it yourself. Depending on the wish:

    • The artifact: the file, the live page, the configured account, the finished document.
    • The confirmation from the other side: the receipt, the filing acknowledgement, the signed quote, the reply.
    • The observation: a screenshot or a check made from outside, with the time.
    • The record: what was approved, by whom, when, and what it cost.
    • What was left undone, and why.

    Every wish closes against the definition of done you approved: yes, partly, or no. Unmeasured is neither zero nor success, and we do not report it as either.

    A delivery note is short. It is written so that a month from now you, or someone you hand it to, can reconstruct what happened. Everything in it was authorized, and what was authorized is what was done.

  5. If it cannot be delivered.

    Some wishes do not get delivered. The goal turns out to need a licensed professional. A third party will not cooperate. The thing you need does not exist at the price you set. A deadline cannot be met. This happens, and we say so.

    When it does, our agent stops and tells you, with the same evidence it would give for a delivery: what was tried, what came back, where it stopped, and what we suggest. A partial result is handed over as partly, against your own success measure, at the size it actually is.

    If something cannot be verified, our agent stops and asks. A stop, with its reason, is a result you can act on.

    A clear not delivered, and here is why is a deliverable. It is the one that lets you decide what to do next.

Ready when you are.

Write the wish in a sentence or two. We reply by email and say honestly whether we can take it.